Terms & Conditions

1. Introduction

Welcome to Cartoz.

These Terms and Conditions govern your use of the Cartoz platform, website, and services. By accessing or using our website, you agree to comply with these terms.

If you do not agree, please do not use our services.

2. Definitions

Cartoz – Online marketplace connecting suppliers and retailers
Retailer – User purchasing products for resale
Supplier – Vendor listing and selling products
Platform – Cartoz website and services

3. Account Registration

By creating an account, you agree that:

All information provided is accurate and complete
You are responsible for maintaining account security
You are responsible for all activities under your account

Cartoz reserves the right to suspend or terminate accounts violating these terms.

4. Marketplace Role

Cartoz operates as a marketplace connecting suppliers and retailers.

Cartoz does not manufacture products
Suppliers are responsible for product quality, listings, and warranties
Cartoz facilitates transactions only

5. Orders and Payments

Orders are subject to availability and acceptance
Payments must be completed before processing
Retailers must provide accurate shipping details

Cartoz may cancel orders due to:

Pricing errors
Stock issues
Fraud or misuse

6. Pricing

Prices may change without notice
Retailers set their own resale pricing
Cartoz is not responsible for retailer pricing strategies

7. Shipping and Delivery

Shipping is handled by suppliers using various courier services.

Delivery times vary based on location and supplier
Cartoz is not responsible for courier delays, natural events, or incorrect addresses

8. Returns and Refunds

Returns and refunds are governed by our Warranty, Refund & Return Policy.

All claims must follow the official support process.

9. Prohibited Activities

Users must not:

Engage in illegal activities
Attempt to hack or disrupt the platform
Provide false information
Violate intellectual property rights
Commit fraud

Accounts violating these rules may be suspended or terminated.

10. Intellectual Property

All content on the Cartoz platform including logos, graphics, text, and software is protected by intellectual property laws.

Unauthorized use or distribution is prohibited.

11. Limitation of Liability

To the maximum extent permitted by law, Cartoz is not liable for:

Indirect or consequential damages
Loss of profits or revenue
Business interruptions
Supplier or courier delays

12. Changes to Terms

Cartoz may update these Terms at any time. Changes take effect immediately upon publication.

13. Governing Law

These Terms are governed by applicable laws in the Cartoz operating jurisdiction.

14. Contact Information

Email: sales@cartoz.com.au

Website: www.cartoz.com.au

Trusted Platform | Secure Transactions | Transparent Policies