No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Malfunctions covered after the manufacturer's warranty.
Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
Terms Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms Conditions to the address associated with your Amazon account within 24 hours of purchase.
Returns, Refunds, and Replacements
Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.
Delivery Timeframe
Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:
For customers in Victoria, approximately 7-10 working days;
For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days;
For customers in WA, NT, and TAS, approximately 9-12 working days.
Buy Now, Pay Later
